Frequently Asked Questions

Explore our Frequently Asked Questions to get quick answers to common inquiries about our cleaning services, pricing, and policies. If you have additional questions or need further clarification, our team is here to help.

Frequently Asked Questions:

Q: Who provides the cleaning supplies?

All cleaning supplies are included with our service, so you can relax and let us handle the details.

Q: Are you insured?

Yes! We’re fully insured, so you can have peace of mind knowing that should any unexpected incidents occur while we’re in your home, you're covered.

Q: How will I receive my invoice?

You will receive an invoice in your email inbox upon completion of the cleaning.

Q: What should I do to prepare my home?

We ask that you put away any pets before we enter your home. It is helpful to clear away as much clutter as possible before we clean, but we understand that life happens and we do not expect your home to be spotless. We will clean around anything left out if needed.

Q: What payment methods do you accept?

We accept cash or all major credit cards. You will have the opportunity to use a credit card to pay when you receive your emailed invoice upon completion of services. There is a 2.9% credit card processing fee.

Q: How do I schedule a cleaning?

You can book a cleaning by contacting us through text/call, email, and direct message on social media.

1-901-387-8563

swiftiecleaningco@gmail.com

Q: Do you offer move in/out services?

Yes, we provide move in/out services to ease the transition and ensure a fresh start in your new space.

Q: What if I need something that is not offered in your packages?

Feel free to reach out to us if you have anything you're looking for that is not listed in our packages.

Frequently Asked Questions